cdekeyplusで決算しようとしたら

Error occurred:
Please try to contact the merchant:
<b>PayPal response:</b>
TIMESTAMP -> 2018-10-11T15:25:50Z
L_ERRORCODE0 -> 10730
L_SHORTMESSAGE0 -> Shipping Address Postal Code Empty
L_LONGMESSAGE0 -> The field Shipping Address Postal Code is required
L_SEVERITYCODE0 -> Error
ってcdkeyplus側で出たんだけどどうすればいいですか?